Shipping Policy
Processing Time
Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking information as soon as your order ships.
Shipping Time
Once shipped, orders typically arrive within 5–12 business days, depending on your location. Delivery times may vary during high-demand periods (such as sales or holidays) or due to customs processing.
Shipping Rates
[Free shipping on all orders / Flat rate of $X / Calculated at checkout — pick whichever applies to your store]
Tracking
You will receive a tracking link by email once your order has shipped. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties
For international orders, customers are responsible for any customs fees, import duties, or taxes charged by their country. These are not included in the order total and are collected by the carrier or local customs office upon delivery.
Delayed or Lost Orders
If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] with your order number and we'll look into it right away.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address, but we're happy to help if you catch the mistake quickly — contact us as soon as possible after placing your order.