Frequently Asked Questions
How does the Easy Release button work?
Just press the button and the bristles retract, releasing all the collected fur in one smooth motion. No more digging tangled hair out with your fingers — wipe it away and you're ready for the next round.
Is it safe and gentle for cats?
Yes. The fine stainless steel bristles glide through the coat to deshed and detangle without scratching the skin. Most pets find it gentle enough to sit still for.
Why is there loose fur all over my home?
Pets shed their undercoat constantly, and a regular brush just moves it around or gets clogged with hair. Fur Away Pro lifts the loose fur out and the Easy Release button clears it from the bristles instantly, so it goes in the bin, not on your couch.
Does it work on tangles too?
Yes. The stainless steel bristles both deshed and detangle in a single pass, and the anti-static design stops fur from clinging or flying around as you brush.
Will it work on my breed?
Fur Away Pro works on short-haired and long-haired dogs and cats. It's especially effective on double-coated and heavy-shedding pets.
How long does shipping take?
Orders are shipped with tracking and typically arrive within 5–12 business days, depending on your location. You'll receive a tracking link by email as soon as your order ships.
What if my pet doesn't like it?
We back every order with a 90-day money-back guarantee. If Fur Away Pro isn't a fit for your pet, reach out to our support team and we'll make it right.
How do I contact support?
Email us at [your support email] and we'll get back to you within 24 hours on business days.